Michelle Chan

Image Grooming & Etiquette Trainer

We believe everyone can shine from inside out with proper image grooming and etiquette education and coaching. Our image grooming and style program for corporate and personal is to educate you about the golden rules specialize in transforming your image through dressing (corporate uniform or professional dressing), image development, communication skills, business etiquette, and body language. Our topics covering image grooming skill workshop, corporate image workshop, wardrobe, fashion, style, personality analysis, entrepreneurship, and business communication skills.

Our Colour Me Beautiful certified grooming trainer – Michelle Chan, a former Employee Style Manager from Galaxy Entertainment Macau will personally educate and guide you through her workshop combine the essential makeup skills, colour matching for clothing and make up and other substance that you help you portray and radiate credibility, confidence, and competence in all scenarios either in working environment or social occasions.

Our corporate image grooming programme covering uniform style design and review, developing corporate grooming standard, image grooming training, create and update the style guide of the wardrobe of all the front of house staff especially hotel operations, casino operations, and F&B service team. Our training is not an one off training session, instead, we provide after training support services by monitoring the compliance standard of the trained participants with a set of assessment tools and checklist to make sure they are complying with the grooming standards all the time.

Colour Analysis

Live life to the full color. It’s time to inject colour into your career. Studies prove that certain colours have a positive impact on your mood, mindset and confidence. What colour should you wear?  You may want to wear more colours but it can be difficult to know which ones suit you best. Wearing the right colour will make you look younger, fitter and healthier. Our colour analysis will help you understand which colours complement your natural colouring and personality. Through the colour consultation, you will get advice and tips on make-up colours that suit you naturally. In short, we will help you to discover your best colours!

Duration: 1 hour 30 min.

Take away: 1 42 colour swatch wallet to use as a guide when shopping

Make-up Lesson

Are you unsure about how best to apply make-up for a natural look? What is the best skin care for you? Would you like to update your application techniques using colours that are right for you? Our make-up lesson will show you a fast and simple make-up routine,make-up colours that suit you naturally, application tips for a long lasting look.

Duration: 1 hour

Take away: a personalised 12-page Beauty Workbook full of tips

Personal Grooming Training

Does your personal image communicate the best of your personal and professional self? No matter what industry you may be in, the clothes you wear and the manner you present yourself in has a great impact on your succes and career development.

Competitive is fierce and your image can make or break your success. To be in control of of the direction you are heading in, your image needs to be taken seriously, especiallyif you want it to work for you.

Topics Cover:

  • Colour consultation
  • Make-up lesson
  • One to one coaching

Corporate Image Training

Image grooming either individual or corporate is very important in creating positive first impression and create excellent impact. Grooming is the most important in the hospitality industry as first impression counts. The objective of corporate image grooming is to achieve the professional look. Possess tidy and modest grooming may impress and win over a customer without a single word being spoken. Likewise, a badly groomed frontline staffs may result in a negative impression from a customer towards the company.

Our grooming team working with corporation able to transform of their staff’s image and brand identity through wardrobe, image development, communication, business etiquette, corporate & personal image training. We design and develop image grooming program to educate and assess the staffs about the grooming standard of the corporation.

Apart from image, we also emphasize on communication and etiquette. The way the front of house staff communicate with the customers, colleagues, the working attitude, mannerism affect the impression we create for our customers. Their welcoming gestures, greetings, eye contacts and smiles are the most important part of the business etiquette for a creating positive first impression to customers.

Topics Cover:

  • Corporate Brand Image & Grooming Standards
  • Corporate Grooming for doing business
  • Style Guide For wardrobe/uniform aligned with company’s branding direction
  • Business and Social Etiquette including Greeting Clients, Networking, Dining Etiquette
  • Physical Health & Personal Hygiene
  • Cultural Awareness
  • How to Apply For Dream Job and Interview Technique (Optional)
  • Stage Presentation and Public Speaking Training and Coaching (Optional)

Business and Social Etiquette Training

The learners will learn about The Right Etiquette In Dealing With High Net worth Clients.

Topics Cover:

1. Personal Grooming

2. Business Dress Code

3. Networking & Communication Skills

4. Event and Social Etiquette

5. Western & Eastern Table Dining Manners and Wine Knowledge

If you are entreprenuer or aspiring entrepreneur, business or career woman, students, come and join us to learn the skills needed to succeed in business and life. Our skill based training packaged with a lot of activities for learners to practice their skills and interaction.


Carat Comms Management
Level 1, Block B,
Medan Setia Satu
Plaza Damansara
50490, Kuala Lumpur, Malaysia